ANS: We have a selection of food from our food menu that you can choose from at an extra charge however it is also advisable for you to provide us with your furry ones’ favourite food and also feeidng instructions (feeding times, amount etc.)

ANS: All dogs enjoying our facility has to be registered under Dubai Municipality and must already have the required vaccinations before they are able to enjoy our facility to ensure their safety as well as the safety of the other furry ones under our care.

ANS: Upon registration, we will require a preferred veteriary clinic’s information that has all the details of your little ones. If emergence care needs to be provided, We maintain relationships with several veterinary hospitals near each center so that we are always assured of emergency veterinary care whenever it is required.

ANS: Yes. We give your furry loved ones playtime sessions and treats.

ANS: Absolutely! Your loved ones may have one or two toys to play with in their suite during their stay. If you bring toys from home, be sure to mark them with permanent ink with your last name. Your loved ones’ toys will stay with them in their suites and we do our best to return all toys. Occasionally, a toy may be lost during a playtime or cleaning. Alternatively, you can also purchase a toy from our store for your little ones.

ANS: We are aware that plans can change at the last moment. Therefore please provide us with at least 48 hours before the check-in date of boarding for your loved ones.

ANS: If you would like to board your little one for more than 7 days, full payment must be made upon checking-in of your little one on the day of boarding.